My Mother Martha was admitted the 2nd week of June 2023, and passed into her Heavenly Home on August 1, 2023. She was admitted through Vitas Hospice for comfort care. She had broken her back to the point it had bone fragments floating around. It was not repairable due to to her severe osteoporosis, she was in pain such as no person should ever have to experience. From the beginning the staff were so caring and compassionate all the way to the Administrator. Mom was not able to get out of bed due to the pain she was in, and needed alot of help even with eating. The nurses, and aides as well as hospice did a tremendous job of being as gentle as possible with her.
The staff were also caring and compassionate with us as her family. They never seemed to get irritated with us when we would request certain things, but were always accomodating.
They genuinely treated Momma as if she were their own Mother or Grandmother, to the point of even calling her Momma, or Grandma.
The night Momma passed the nurses were right there and full of compassion.
Many stood out specifically, but to name them is too much.
We had heard all the horror stories of other facilities, but did not experience any of that here. The facility itself is an older facility, but kept very clean.
We will forever be grateful to the Nurses and Administrator for everything.